Return Policy

We get it, shopping regrets happen. We want you to be completely happy with your KindBird purchase and therefore full refunds will gladly be accepted on product(s), less applicable discounts, that are unopened, unused and undamaged within 20 days of purchase. Please email hello@kindbirdbeauty prior to returning the product(s) and include your order number in the subject line. We will email you return mailing instructions and refund will be granted upon receipt of the product(s)

The product must be returned within 20 days in fully sealed condition, with all original packaging intact and refunds will be given using the original payment method used to make the purchase. You will be responsible for return shipping costs unless we shipped an incorrect or damaged product to you

Unfortunately, products that have been opened or used cannot be refunded, however we strive to make each customer happy and encourage you to contact us at hello@kindbirdbeauty.com if you are unhappy with your purchase. We will do the best we can to make sure you continue to be a satisfied KindBird Beauty!

If an item arrives damaged or defective, please follow the above instructions and we will gladly issue a full refund to the credit card or purchase account used.  

Additionally, please do not hesitate to contact us with any questions or concerns about products prior to purchasing! We are always here to help.