FAQ's

How Much Does Shipping Cost?

For Canadian and US orders over $75 shipping is FREE using standard ground delivery. Expedited and international rates will vary depending on the weight of your shipment and how fast you'd like it delivered.
KindBird Beauty is not responsible for any duties or taxes if you live outside of North America.

Do You Ship Internationally?

Yes we love international orders! At this time we unfortunately cannot offer free shipping on international orders and international rates will vary depending on the weight of your shipment and how fast you'd like it delivered. KindBird Beauty is not responsible for any duties or taxes if you live outside of North America.

Which Payment Methods Do You Accept?

KindBird Beauty accepts Visa, MasterCard and Paypal!

When Will My Order Ship? 

Your order will be shipped out 1-2 days from the day that you placed it. 

What If I Have an Issue With My Order? 

No problem! Just send us an email at hello@kindbirdbeauty.com and we will do what we can to resolve your issue. 

How Do I Speak to Someone at KindBird Beauty?

Currently, the best way to get in touch with the KindBird team would be send an email to hello@kindbirdbeauty.com and we promise to respond to you within 48 hours!

What is Your Return Policy?

Click Here to read about our return policy

How Do I Submit a Product Review?

Oh how we love product reviews! Each product page on KindBirdBeauty.com has a place for customers to leave their good and not so good reviews to help other customers make product decisions! If you'd prefer, please feel free to email your reviews to hello@kindbirdbeauty.com and we will happily publish it on the site for you! 

How Does the KindBird Rewards Program Work?

The KindBird Rewards Program works by giving you points that can be used towards future purchases just for being a KindBird customer! There are several ways to receive KindBird Beauty Reward points including: creating a customer account (200 pts.), referring a friend (500 pts.), following us on instagram (50 pts.), your birthday (200 pts.) and lastly you'll receive 1 point for every $1 spent. 

What do all these points give you? Every 100 points is equivalent to a $1 coupon to be used on the website. So if you create an account, refer a friend and follow us on Instagram, you instantly earn 750 points or a $7.50 coupon! 

 Please email us at hello@kindbirdbeauty for any unanswered questions or concerns!